---
title: "How can I assign external tickets dynamically?"
slug: "how-can-i-assign-external-tickets-dynamically"
updated: 2023-07-12T19:08:54Z
published: 2023-07-12T19:08:54Z
canonical: "help.nucleussec.com/how-can-i-assign-external-tickets-dynamically"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nucleussec.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How can I assign external tickets dynamically?

Customers often ask how they might accomplish the following use case:

**As a Nucleus user, I want to enter a dynamic value for external ticket assignment, so that I can define general rule conditions for vulnerability ticket creation and have the ticket assigned to the relevant owner in my external system**

Previously, there would need to be a ticketing automation rule created for every assignee of a vulnerability, which can be a painstaking process for VM leaders.

Now, Nucleus can assign tickets dynamically, mapping assignees of tickets to external systems based on information in Nucleus.

Product noteThe features described here are currently available as beta products on an opt-in basis for the **Jira connector only**. Please contact support or your account representative to be included.

The following support articles describe how to make use of dynamic ticket assignment in the Nucleus product and its external ticketing integrations:

- [External tickets](http://help.nucleussec.com/external-tickets#dynamic-ticketing)
- [Dynamic field templating language](http://help.nucleussec.com/dynamic-field-templating-language#list-of-available-dynamic-fields)
- [Dynamic fields in automation](http://help.nucleussec.com/dynamic-fields-automation#ticketing-automation-rules)
- [Ticketing rules](http://help.nucleussec.com/ticketing-rules#dynamic-ticketing-automation)