---
title: "If a scan ingest fails to process, will Nucleus automatically retry it on the schedule I have set?"
slug: "if-a-scan-ingest-fails-to-process-will-nucleus-automatically-retry-it"
updated: 2022-02-02T19:06:46Z
published: 2022-02-02T19:06:46Z
canonical: "help.nucleussec.com/if-a-scan-ingest-fails-to-process-will-nucleus-automatically-retry-it"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nucleussec.com/llms.txt
> Use this file to discover all available pages before exploring further.

# If a scan ingest fails to process, will Nucleus automatically retry it on the schedule I have set?

If you have an automation set up to ingest scans on a schedule and a scan fails to ingest, Nucleus will generally retry the ingest on the next scheduled sync.

To learn more about why a scan might be failing ingest, visit [this article](/v1/docs/upload-troubleshooting).

If you have any questions, please contact us through [the support center](https://nucleussec.atlassian.net/servicedesk/customer/portal/3).

## Related

- [Why isn't my scan file uploading?](/upload-troubleshooting.md)